RESPONSIBLE GAMING

With the rapid expansion of online gambling over the past decade, access to casino games, sports betting, lotteries, and other forms of gaming has become extremely simple — players can log in and play at any time and from practically any location with just a few clicks. This high level of accessibility can make it more difficult for some players to maintain control and set appropriate limits on their gambling activity.

UNDERAGE GAMBLING

Players must be of legal gambling age in their jurisdiction (and in any event at least 18 years old) in order to use the Website. It is the player’s own responsibility to know and comply with the minimum age requirements applicable in the place where they live and from which they access the Website, and to confirm that they meet these requirements when creating an account on the Website.

ARE YOU A COMPULSIVE GAMBLER?

Please review the questions below. If you answer “YES” to most of them, we strongly recommend taking steps to prevent gambling from having a negative impact on your life:

• Has gambling caused you to miss a significant amount of time from work or school?
• Has your gambling had a negative effect on your home or family life?
• Has it harmed your reputation?
• Have you felt regret or guilt after gambling?
• Do you gamble in an attempt to solve financial problems?
• Has gambling reduced your motivation or your effectiveness in daily life?
• Do you keep gambling in order to win back money you have lost?
• After a win, do you feel a strong urge to return and try to win even more?
• Do you often continue gambling until you have spent your last available funds?
• Do you borrow money to be able to gamble?
• Have you sold personal belongings to finance your gambling?
• Are you unwilling to use money set aside for gambling on normal daily expenses?
• Does gambling make you neglect your own welfare or that of your family?
• Do you frequently gamble for longer periods than you originally intended?
• Do you use gambling as a way to escape worries or problems?
• Have you committed, or thought about committing, illegal acts to obtain money for gambling?
• Has gambling disturbed your sleep or caused insomnia?
• Do you gamble when you are feeling emotionally upset?
• Do you gamble as a way of celebrating good news or good fortune?
• Have you ever thought about self-harm or suicide because of gambling?

OUR ADVICE

We strongly encourage all players to keep the following points in mind and to avoid irresponsible gambling:

• Treat gambling as a form of entertainment, not as a way to earn income.
• Do not chase your losses.
• Set personal limits for your gambling activity.
• Do not allow gambling to interfere with your everyday obligations and responsibilities.
• Only gamble with money you can afford to lose.
• Take regular breaks from gambling.

If you believe that you may be developing a gambling problem, we urge you to seek assistance from specialised organisations that support individuals affected by gambling addiction (such as Gamblers Anonymous, Gambling Therapy, GamCare). These organisations can provide guidance, counselling, and support to help you manage and control your gambling behaviour.

SELF-EXCLUSION

We aim to ensure that using the Website is enjoyable and does not cause you harm. If you are worried that you may have a gambling addiction, or feel that gambling has already become a problem for you, you can use our Self-Exclusion option. We recommend that any player who is concerned about their gambling behaviour takes a break by excluding themselves from their gaming account.

When you activate self-exclusion, your account will be locked for a minimum period of six (6) months, during which you will not receive any promotional materials from us. You also have the right to request a longer self-exclusion period or a permanent self-exclusion.

To start the self-exclusion process, please send your request by email to: [email protected].

A cooling-off period of up to seven (7) days is also available, giving you time to reconsider your decision before self-exclusion comes into effect. During this cooling-off period, you will still be able to access your account, but we strongly encourage you to use this time to reflect on your gambling habits.

We also strongly advise you to contact all other gambling websites where you hold an account and request self-exclusion there as well, so that you can take a comprehensive approach to managing your gambling behaviour.

Your well-being is our priority, and we are committed to supporting you in making responsible gambling decisions.